To our valued customers

Legal Files Software, Inc. recognizes the serious health concerns and significant disruptions that the COVID-19 virus is causing. Our number-one priority is the safety of our customers and team members. We are also doing everything that we can to support the continued operation of your business during this time.

Please be assured that we remain committed to responding promptly to our customers’ needs. Our staff is fully equipped to work remotely if necessary, and it is our intention to continue to offer all of our services with minimal disruption.  Our existing infrastructure and processes will allow us to provide the same level of support you have come to expect.

During this time, we ask that you send all support questions via email to  For any issue that requires phone contact, a member of our support team will call you back at the number you supply. If the issue can be resolved via email, the team will respond accordingly.

For all other inquiries, please contact your account manager, trainer or implementation specialist directly via email or phone. All team members are monitoring voicemail and will respond quickly if a call comes in. We wish health and safety to you and your families.

John Kanoski, CEO

For support emails, contact us at
For all other inquiries, please complete the contact form below.

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Have questions? Interested in your own, live demo? Please email us at or call (800) 500-0537 to discuss your requirements, or schedule a personalized, online demo at no cost.


We want Legal Files to help you do your job better. Your maintenance & support agreement includes unlimited Legal Files software support. The Help Desk is open from 8 am – 5 pm CST, Monday-Friday and closed on major holidays: Memorial Day (Monday, May 30), Independence Day (Monday, July 4), Labor Day (Monday, Sept. 5), Thanksgiving (Thursday, Nov. 24, and Friday, Nov. 25), Christmas (Friday, Dec. 23, and Dec. 26) and New Year’s Day 2023 (Monday, Jan. 2, 2023)

(217) 726-6400


Are you ready to showcase your best work in a new place? We are always interested in hearing from outstanding individuals who share our drive, passion and dedication. Send us your resume.

Legal Files Software, Inc.

Email – General Inquiry – Help Desk – Careers Department

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(800) 500-0537 – Sales in the U.S. & Canada

(217) 726-6000 – Headquarters

(217) 726-6400 – Help Desk


Legal Files Software, Inc. provides all the support and training necessary to allow you to customize the software, using built-in non-technical tools, to meet your own unique requirements. All training is provided by full-time, professional employees of Legal Files Software, Inc. As a new Legal Files customer, you will receive introductory training to help you get started with the software.