Case Management with a Partner
Public servants know us as an experienced, consultative partner who can speak to their distinct issues and help them reach their goal of improving constituent service. Every day, we work with customers at every level of government―federal, tribal, provincial, state, regional, county and municipal—sharing our expertise and past experiences to make implementations and the ongoing use of Legal Files a definitive success. You can expect expert assistance and personalized service from the customer focused team assigned to you, plus the confidence and peace of mind that comes from knowing that you are in capable hands.
Features of Government Case Management Software
Through superior workflow and productivity tools, our Government Case management software provides the ability to handle an increased volume of work with the same number or fewer staff—up to 40 percent or more based upon the experience of our customers. Offering extensive flexibility, Legal Files is used to manage investigations or fraud cases, track internal and external resources and monitor costs for government. You can even use Legal Files to track constituent requests (including Freedom of Information requests) more effectively and efficiently.
Case Management Solutions- One central location for all information related to each case
- Office-wide contact management, including duplicate checker
- Document assembly and management
- Contract management
- Pleadings index report
- Client update report
- File manager(s)
- File notes, including alerts
- Claims process management
Office Management Solutions- Automatic time capturing tools, including accounting links
- Multiple location management
- Custom menus and screens
- Task delegation and assignment tracking
- Team management
- Email integration
- Mobile app for the iPad and iPhone
- Phone messaging, mail tracking and message notification
- Activity summary
- Outcome tracking
- File security
Calendars, Event and Task Management Solutions- Calendars—firm-wide, group, individual
- Comprehensive in-box
- To-do’s, reminders and alerts with automatic notification
- Group and recurring scheduler
- Legal dates and deadlines calculator
- Time keeping and activity log
- Scheduling and docketing
- Court docketing
- Automated task scheduling
- One central location for all information related to each case
- Office-wide contact management, including duplicate checker
- Document assembly and management
- Contract management
- Pleadings index report
- Client update report
- File manager(s)
- File notes, including alerts
- Claims process management
- Automatic time capturing tools, including accounting links
- Multiple location management
- Custom menus and screens
- Task delegation and assignment tracking
- Team management
- Email integration
- Mobile app for the iPad and iPhone
- Phone messaging, mail tracking and message notification
- Activity summary
- Outcome tracking
- File security
- Calendars—firm-wide, group, individual
- Comprehensive in-box
- To-do’s, reminders and alerts with automatic notification
- Group and recurring scheduler
- Legal dates and deadlines calculator
- Time keeping and activity log
- Scheduling and docketing
- Court docketing
- Automated task scheduling
Next-Generation Benefits
From easily customizing the platform to managing expenses to accessing your dashboard wherever you are, Legal Files is there to support your day every step of the way.
Improve relationship management.
No need to worry about conflicts of interest; view current & prior involvements easily.
Document assembly makes your day easier.
Automatically populate and create new documents using built-in tools.
Need up-to-date information now?
Built-in reports, quick-print features and one-button access provide key data.
Open new cases in a snap.
Relate parties to a file, assign or reassign users, create teams, and more, all from the same screen.
Set your own rules.
Build workflows, assign tasks, set deadlines or send emails at any stage of a case.
Access to Legal Files anywhere, anytime.
Support a virtual office with access to your Legal Files information –at home or on the road.
No need to rely on IT.
Non-technical tools empower key staff to meet current and future requirements.
Leverage the team concept.
Quickly manage people as team members—as opposed to assigning people individually.
Manage that email mess!
Save emails and attachments to your case. Keep your inbox uncluttered. Make future retrieval a breeze.
Stay current with Manage My Day.
Your own customized dashboard with reminders, messages, alerts and more.
Rely on a calendar that does it all.
Track key dates & deadlines. Avoid scheduling conflicts. Choose from multiple views.
What Our Customers Say
Case Studies
Legal Files for Public Sector/Government
Board of Tax & Land AppealsLegal Files for Public Sector/Government
City of PasadenaLegal Files for Public Sector/Government
West Virginia Dept. of Environmental ProtectionLegal Files for Public Sector/Government
Metropolitan Water Reclamation District of Greater ChicagoWhite
Papers
Case Management for Public Sector Legal Departments
Essential Features to Maximize Your Return on Investment
Matter Management for Legal Departments Essential Features to Maximize Your Return on Investment
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