The Best Matter Management Software for Government Agencies Legal departments of government agencies need the right software to manage workflow It’s a fact that the legal department of a government agency is a busy place. Since these legal departments essentially serve as the law firm for their state, city, or municipality, the matters
Case Management with a Partner
Public servants know us as an experienced, consultative partner who can speak to their distinct issues and help them reach their goal of improving constituent service. Every day, we work with customers at every level of government―federal, tribal, provincial, state, regional, county and municipal—sharing our expertise and past experiences to make implementations and the ongoing use of Legal Files a definitive success. You can expect expert assistance and personalized service from the customer focused team assigned to you, plus the confidence and peace of mind that comes from knowing that you are in capable hands.
“Legal Files is the best thing since sliced bread and complements my Type A personality.”
Features of Government Case Management Software
Through superior workflow and productivity tools, our Government Case management software provides the ability to handle an increased volume of work with the same number or fewer staff—up to 40 percent or more based upon the experience of our customers. Offering extensive flexibility, Legal Files is used to manage investigations or fraud cases, track internal and external resources and monitor costs for government. You can even use Legal Files to track constituent requests (including Freedom of Information requests) more effectively and efficiently.
Case Management Solutions- One central location for all information related to each case
- Office-wide contact management, including duplicate checker
- Document assembly and management
- Contract management
- Pleadings index report
- Client update report
- File manager(s)
- File notes, including alerts
- Claims process management
Office Management Solutions- Automatic time capturing tools, including accounting links
- Multiple location management
- Custom menus and screens
- Task delegation and assignment tracking
- Team management
- Email integration
- Mobile app for the iPad and iPhone
- Phone messaging, mail tracking and message notification
- Activity summary
- Outcome tracking
- File security
Calendars, Event and Task Management Solutions- Calendars—firm-wide, group, individual
- Comprehensive in-box
- To-do’s, reminders and alerts with automatic notification
- Group and recurring scheduler
- Legal dates and deadlines calculator
- Time keeping and activity log
- Scheduling and docketing
- Court docketing
- Automated task scheduling
- One central location for all information related to each case
- Office-wide contact management, including duplicate checker
- Document assembly and management
- Contract management
- Pleadings index report
- Client update report
- File manager(s)
- File notes, including alerts
- Claims process management
- Automatic time capturing tools, including accounting links
- Multiple location management
- Custom menus and screens
- Task delegation and assignment tracking
- Team management
- Email integration
- Mobile app for the iPad and iPhone
- Phone messaging, mail tracking and message notification
- Activity summary
- Outcome tracking
- File security
- Calendars—firm-wide, group, individual
- Comprehensive in-box
- To-do’s, reminders and alerts with automatic notification
- Group and recurring scheduler
- Legal dates and deadlines calculator
- Time keeping and activity log
- Scheduling and docketing
- Court docketing
- Automated task scheduling
Next-Generation Benefits
From easily customizing the platform to managing expenses to accessing your dashboard wherever you are, Legal Files is there to support your day every step of the way.
Next-generation benefits.
From easily customizing to managing any type of file, to accessing key data wherever you are, Legal Files is there for you.
Improve relationship management.
No need to worry about conflicts of interest; view current & prior involvements easily.
Document assembly makes your day easier.
Automatically populate and create new documents using built-in tools.
Need up-to-date information now?
Built-in reports, quick-print features and one-button access provide key data.
Open new cases in a snap.
Relate parties to a file, assign or reassign users, create teams, and more, all from the same screen.
Set your own rules.
Build workflows, assign tasks, set deadlines or send emails at any stage of a case.
Access to Legal Files anywhere, anytime.
Support a virtual office with access to your Legal Files information –at home or on the road.
No need to rely on IT.
Non-technical tools empower key staff to meet current and future requirements.
Leverage the team concept.
Quickly manage people as team members—as opposed to assigning people individually.
Manage that email mess!
Save emails and attachments to your case. Keep your inbox uncluttered. Make future retrieval a breeze.
Stay current with Manage My Day.
Your own customized dashboard with reminders, messages, alerts and more.
Rely on a calendar that does it all.
Track key dates & deadlines. Avoid scheduling conflicts. Choose from multiple views.
What Our Customers Say
“We can now process 800 appeals within two to three months’ time, which is something we couldn’t do before.”
Tom Dahl discusses how Legal Files has made his organization more efficient and productive, and reporting quicker and easier.
“Legal Files is the best thing since sliced bread and complements my Type A personality.”
Case Studies
Metropolitan Water Reclamation District of Greater Chicago
How one agency uses electronic case management technology to increase efficiency and quality.
DOWNLOAD CASE STUDY West Virginia Dept. of Environmental Protection
User friendly and a breeze to use, Legal Files makes adapting to a new system easier, state agency finds.
DOWNLOAD CASE STUDY New Hampshire Board of Tax and Land Appeals
New Hampshire Board of Tax and Land Appeals chose Legal Files for flexible, easy-to-use matter management to handle all its needs.
DOWNLOAD CASE STUDY City of Pasadena
The Office of the City Attorney/Prosecutor chooses Legal Files for comprehensive legal case management and document management.
DOWNLOAD CASE STUDY Whitepaper
Legal Case Management Software for Public Sector Legal Departments
Download White PaperBLOG