“Working with Legal Files, we were able to configure the application for each bureau’s needs.”
The County of Westchester, New York, has successfully implemented the Legal Files case management system in the County’s Department of Law. Under a five-year contract awarded last year, Legal Files Software, Inc. also provided project management, implementation services and training for the software project, as well as custom programming for a data conversion from a legacy system.
“With 80 users across four bureaus, we were looking for a comprehensive case management solution for our office,” Associate County Attorney Justin Adin explained. “Working with Legal Files, we were able to configure the application for each bureau’s needs, and roll out the system bureau-by-bureau, with support and training each step of the way. In all aspects of the implementation—project management, configuration, training, and technical support—Legal Files was a pleasure to work with.”
The County’s Department of Law is using Legal Files to improve overall operations including docketing, matter/case management, document management, calendaring and reporting.
The Department of Law chose to implement the Enterprise configuration of Legal Files. Legal Files Software designed its Enterprise solution to meet the needs of organizations with multiple offices or multiple sections in the same or different locations. Under Enterprise, the software is configured so that the organization has a single database containing several distinct, separate and secure “views” of the data. Each view can represent a different section or office, or in the County’s instance, separate bureaus. Certain program configurations can be shared among all views or sites for consistency, while at the same time allowing for local or site-specific settings. Likewise, each site only accesses its own data, eliminating potential conflicts and reducing the clutter of unwanted information.
Legal Files Software, Inc. was awarded the contract after Westchester County government officials evaluated the company’s response to a formal Request for Bid.