When Legal Software Serves More Than Attorneys – Part 2 | Legal Files Software

The mechanism of thinking

Attorneys and paralegals aren’t the only ones who can use legal software

In our last blog, we mentioned that there’s a myth about legal services case management software. Many people think it’s only for legal departments. However, that’s far from the truth. Why? Flexible and moldable products like Legal Files Software can manage any type of information, whether it’s legal or non-legal. As a result, it’s just as easy for an HR department to take advantage of case management software.

We have many corporations, universities, hospital systems and government agencies that first started using our software for legal purposes. After using the product, they realized they could modify it to meet their needs in other areas and departments. Some non-legal customers are even licensing the software just after hearing these stories.

In the final part of this two-part series, we’re going to provide some real examples of customers who are using legal software in non-legal capacities. Specifically, we’re going to look at an HR department and a university.

Applying legal case management software to HR

Dallas County started out using Legal Files in its Sheriff’s Office and the Civil Division of the District Attorney’s Office. Describing the product as “tried and tested at Dallas County,” the Human Resources/Civil Service Office decided to implement it too.

The office didn’t have a dedicated matter and case management system in place, so it decided that “Legal Files was the most efficient and logical way to go.” The team praised the legal software for being “highly customizable” and meeting its “business needs perfectly.” Among these needs are:

  • Managing grievances, complaints and leave.
  • Tracking documents, email and correspondence.
  • Staying on top of FMLA and ADA matters.

In addition, the team uses the legal software to handle its robust reporting needs as an HR office.

Legal software helps a university manage what matters

The University of Connecticut (UConn) has its hands full drafting more than 750 contracts and amendments each year. When a spreadsheet could no longer handle the contract and workload management, the team turned to Legal Files to provide “a balanced system.”

UConn explained that it selected Legal Files because the program could perform the following tasks that were critical to its work.

  • Provide a centralized repository for emails and documents.
  • Track contract expiration dates.
  • Offer the ability to monitor and share the status of contract negotiations.

The UConn team also appreciates that the business legal software links to Outlook, which helps keep track of the latest versions of documents and emails. Despite being a university, not a legal department or a law firm, UConn has found that Legal Files fits it well, “because of its unique customization features and flexibility.”

A final word on using legal software for non-legal teams

It’s important to keep an open mind when looking for matter and case management software for lawyers. As more customers start using Legal Files to help manage non-legal topics, more organizations will see the value it can have for them.